Frequently Asked Questions

Can I trial Offero before signing up?

You can take a test drive of Offero before you sign up. Visit our demo site here to explore the software. Keep in mind that the demo site is generic and not customized to your organization.

How much does Offero cost?

Every volunteer program is unique, so our pricing is tailored specifically for your organization and based on what you need in a volunteer management system. We offer a range of features and functionality to suit your size, requirements, and budget. Our package-based pricing is some of the most comprehensive in the industry and ensures no hidden fees or surprise costs. With Offero, you benefit from an all-in-one volunteer management system where enhanced capabilities like event management and learning management are included.

Do you offer a money-back guarantee?

Yes! We offer a 60-day money-back guarantee if our volunteer management software is not fitting your needs.

Where can I read testimonials from Offero customers?

We encourage our customers to leave honest feedback about Offero on third-party software review site, Capterra. Read reviews about Offero here.

How many administrators can we have with Offero?

With Offero, there is no charge for additional administrators or volunteers, and no cap to the number you can have. You'll never have to worry about your costs increasing as your headcount grows.

What kind of support does Offero provide?

Offero is proud to offer unlimited annual support to our customers. You can reach us via phone or email whenever you need us. There is never an extra charge for support. We also provide a repository of "Help" content and partner with Usersnap to make it easy for you to submit any questions or requests.

How long does it take to learn Offero?

Offero was designed to be easy-to-use for all ages and technology experience levels. We've heard from volunteers and admin alike that the software is intuitive and quick to learn. Plus, we have plenty of training and resources to help you and your volunteers along the way.

What does the implementation process look like?

The first step of the implementation process is the Pre-Contract Planning Phase, where we do a deep analysis of your needs and existing volunteer management processes. We determine if there are any adjustments to meet your objectives and produce the logical release cycle of Offero components. Offero is typically delivered three months after the Pre-Contract Planning Phase. During this three month window, we'll go through the following process: (1) Project Kickoff; (2) Process Refinement and Business Objectives; (3) Software Configuration; (4) Data Conversion (optional); (5) Training; (6) System Testing; (7) Pilot Period (optional); and (8) Production Release. Once live, we'll assign your fanatically responsive Offero account manager, and you'll benefit from our ongoing support.

Still have questions? Call us at (970) 377-0077 or email us at