Hospitals and Healthcare

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SPEND LESS TIME ON ADMIN TASKS AND PAPERWORK

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INCREASE YOUR RETURN ON VOLUNTEER INVESTMENT (ROVI)

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MAXIMIZE VOLUNTEER AND PARTICIPANT ENGAGEMENT

Offero was designed for you.

Offero was designed by volunteer coordinators, for volunteer coordinators. Your all-in-one solution to volunteer and participant management, Offero unites all of your departments in one place for cohesive management of your hospital or healthcare facility's volunteer program. Filling shifts, managing volunteers, and tracking volunteer compliance has never been easier.

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Hospitals
Children's hospitals, community hospitals, teaching hospitals, VA hospitals
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Healthcare
Rehabilitation facilities, convalescent homes, home healthcare agencies, hospice

"We are very impressed and happy with Offero. This system has been a gamechanger in how we manage our department. In the past, we utilized five systems to manage our volunteers. Offero was able to centralize our processes."

Bailey Tyler - Bethany Children's

Bailey Tyler

Manager of Volunteer Services at Bethany Children's Health Center

The features you'll love

Offero is cloud-based and works beautifully on any internet connected device. It is easy to learn and navigate by users of all ages and technology experience levels. The only system you'll need to manage your volunteers and activities, Offero unifies your program's scheduling, communication, onboarding and training, compliance, reporting, and database across departments. Here are just a few features that our customers in the healthcare industry love:

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Unlimited users and sites
There is no cap to the number of volunteers, participants, administrators, sites, departments, events, shifts, or activities you can have with Offero.
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eLearning and training modules
With our learning management system, you can create highly configurable courses that include videos, outside resources, and quizzes with or without scoring.
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Simplified compliance
Offero makes it easy to keep track of immunizations, waivers, TB tests, health screenings, trainings, and more. We'll even remind you when these need to be updated.
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Symptom checker
Offero includes a symptom check module that delivers a one question survey to volunteers along with administrative reporting and compliance information.
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Tiered levels of access
Offero is highly configurable allowing the setup of complex organizations by department, division, site, or tier and offers varying levels of admin access.
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Automated reminders
Volunteers receive automated shift reminders via email or text, and are automatically sent feedback requests after completed shifts.
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Easy-to-use volunteer portal
Volunteers manage their profile and schedule in a portal custom-branded to your organization, where they can also view announcements, recommended activities, and more.
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Impact tracking
Impress your stakeholders by easily tracking key impact-related measures and can presenting key data in a helpful infographic with the click of a button.
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Integrated background screenings
We partner with Verified Volunteers for compliant, easy, and accurate volunteer screenings and background checks for peace of mind.
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Unlimited annual support
There is no cap to the amount of support you can receive from our team of experts. You can reach us via phone, email, or support request.
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The architecture you need

You deserve a volunteer management software that is secure, reliable, and accessible. With Offero, leave the technical stuff to us while you do what you do best. There is no expensive hardware to install and no involvement from your IT team is needed (they'll thank you for that!).

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Rock-solid security
Offero is hosted on the Microsoft Azure platform, ensuring world-class security. Network access to data center servers is protected using firewalls, user credentials, and digital certificate authentication.
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No IT resources needed
We handle the technical stuff so that you don't have to. Since Offero operates in the cloud, there is no need for your team to maintain hardware or software.
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Data encryption
All data is encrypted when transmitted electronically. Data transfers between the servers and client devices are encrypted using the latest supported TLS specification.
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Continuous improvement
We constantly monitor evolving technologies and are always looking for ways to improve the system. Information learned at industry events drives product direction and new feature functionality to maximize the efficiency of volunteer coordinators.
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It's all in the cloud
Offero is cloud-based and operates on any internet connected device. All major browsers are supported.
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Maximum reliability
Offero is hosted on Microsoft Azure and configured with redundant components in two geographically separate data centers for maximum uptime (>99.99%) and security. Data center access is strictly limited and controlled by professional security staff.
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Unlimited annual support
We are the biggest advocates for your success. With Offero, you benefit from unlimited annual support and can reach us via phone, email, or help request.
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Available on-site training
With our on-site training as an option to add-on, our team comes to you and teaches your staff the ins and outs of Offero in a fun and engaging manner.
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